{"id":5400,"date":"2021-01-07T08:40:29","date_gmt":"2021-01-07T08:40:29","guid":{"rendered":"http:\/\/dcode-wp.sacredthemes.net\/?p=5400"},"modified":"2024-02-20T12:37:22","modified_gmt":"2024-02-20T12:37:22","slug":"leading-global-manufacturing-company-us","status":"publish","type":"post","link":"https:\/\/www.digitaldesk.net\/digitaldesk\/leading-global-manufacturing-company-us\/","title":{"rendered":"Leading Global Manufacturing Company, US"},"content":{"rendered":"<p>The customer is a global leader in designing and manufacturing innovative closures for a wide range of applications in consumer and industrial markets. In addition to high-quality closures and capping equipment, the company provides unparalleled customer and technical services for high-speed application systems. Major categories served include carbonated soft drinks, bottled water, juices, isotonic, teas, adult beverages, dairy, foods, pharmaceutical, and automotive fluids.<\/p>\n<h2>The Requirement<\/h2>\n<p>It was time for a Leading global manufacturing company to move on to a purpose-built IT service management solution. The main requirements for the new system were better-supported collaboration and built-in SLA monitoring and reporting. Overall, they required more transparency in their services. In every aspect that counted, Digital Desk was the obvious choice for a Leading global manufacturing Company.<\/p>\n<h2>Business Solution<\/h2>\n<p>For the implementation, the company worked exclusively with Digital Desk expertise. Both the partner and software proved very easy to work with. The total implementation time, including consultation and integration with Azure AD, took a short period. Since they started working with Digital Desk, the users at the company noticed a jump in work efficiency. Implementation of Digital Desk increased 40% in the adoption of the portal with enhanced user experience. Faster decision-making with Performance Analytics. Highly scalable integrated process across the globe. Better visibility of all assets.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The customer is a global leader in designing and manufacturing innovative closures for a wide range of applications in consumer and industrial markets. In addition to high-quality closures and capping equipment, the company provides unparalleled customer and technical services for high-speed application systems. Major categories served include carbonated soft drinks, bottled water, juices, isotonic, teas, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8060,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30],"tags":[],"class_list":["post-5400","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Digital Desk ITSM<\/title>\r\n<meta name=\"description\" content=\"Digital Desk provides scalable workflows to manage and deliver IT related services to your users all through a single application.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" 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